AP - NetSuite Configuration

Configuration

In order to successfully sync Purchase Orders from Teampay to NetSuite, ensure the following guide has been followed and correct permissions are enabled:

NetSuite - Enabling Purchase Order Syncing

FAQs

How does Teampay sync POs with our AP module enabled?

When AP is enabled, Teampay syncs POs differently then without. With AP enabled we sync expenses, not line items. A common error some users run into states “You must enter at least one line item for this transaction”. To solve this, an Admin must follow the steps in the above article. Specifically, allowing expenses on purchases.

How long does it take bill payments to sync to Teampay, from NetSuite?

The sync time from NetSuite to Teampay is typically 5 minutes for bill payments to reflect.

What happens if I try to sync a bill which has an invoice date in a closed period?

• Let’s say the date is 12/05 and the books have been closed for November. A new invoice is received with an invoice date of 11/28:
  • This bill can be created and synced to NS. NS will automatically place this bill in the current and open December period.
  • Any bill can be edited and resynced until the period that it initially synced to, closes.