FAQs
What happens when my team enables Teampay's AP module?
Purchase orders should immediately sync to QBO
- Your organization must have POs enabled in QBO
- Admins do not need to select a GL account for ACH payments to sync to, as QBO only supports one GL account for accounts payable
How are dates handled for POs and Bills in QBO?
If the 'Issue date' of a bill is before the 'Approved date' of a PO, we will sync the PO to QBO with the 'Issue date' of the bill. This is because QBO does not allow bills to be created with bill dates that predate the POs date. This only applies to invoice-led approvals
What happens if I try to sync a bill which has an invoice date in a closed period?
Let’s say the date is 12/05 and the books have been closed for November. A new invoice is received with an invoice date of 11/28:
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- This bill can not be created and synced to QBO unless the invoice date is changed to a date that lives within an open period. This is a QBO restriction.
- Any bill can be edited and resynced until the period that it initially synced to, closes.
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