FAQs
What happens when my team enables Teampay's AP module?
Purchase Orders will no longer sync to Intacct. Only bills, attached to those purchase orders, will sync.
How long does it take bill payments to sync to Teampay, from Intacct?
Approximately 5 minutes for the bill payments status to reflect.
What happens if I try to sync a bill which has an invoice date in a closed period?
Let’s say the date is 12/05 and the books have been closed for November. A new invoice is received with an invoice date of 11/28
- This bill can not be created and synced to Intacct unless the invoice date is changed to a date that lives within an open period. This is an Intacct restriction.
- Any bill can be edited and resynced until the period that it initially synced to, closes.
How are reimbursements synced and what settings are required?
Jump here to learn more about reimbursement configuration and FAQs.
How do attachments/receipts function?
When an attachment is synced, Teampay will create a folder with 'TP' at the end to identify. All future attachments with vendor/employee will be in that folder "XXXX Teampay".
The link to the attachment from the bill UI includes two objects “Vendor name”-” Teampay internal document ID.”
Rationale:
Intacct customers can have different folder structures. Some organizations use Vendor names as folders, some use country, and some use an alternative. We decided to avoid any issues by creating a parent folder, “Teampay Invoices,” and all child folders would be created automatically with the name “vendor name + TP.”
The attachment overview has next specifics:
- File name include
DateVendornameInvoice nameMemo - For each new vendor, we automatically create a new folder with a name that includes
Vendor Name+TP. All the attachments associated with one Vendor would be uploaded into that folder.
Comments
0 comments
Article is closed for comments.