Ordering TeampayGO

Teampaygo cards are physical cards that can be used as a regular debit card in the world. As an Admin, you can adjust the funds on the card, or they can be requested by the requestor via an update request.

If you are a non-SVB customer and have Teampaygo cards as part of your Teampay plan, you’ll see the tab appear on the web app.

Ordering Cards

Only Admins can order Teampaygo cards. Click order new card to get started.

There are two types of Teampaygo cards, recurring and reloadable. Select which card type best suits your users’ needs.

• Recurring cards give users a set amount of money for a given time period, and will refresh (ex. $500 monthly)
• Reloadable cards don’t have a time constraint. They can be used until the amount runs out, or more funds are added. Note: Amounts on both card types can be adjusted, but the type of card and recurrence are not editable once selected.
  • Note: Amounts on both card types can be adjusted, but the type of card and recurrence are not editable once selected.

Cards will be assigned to a user for categorization purposes, but the cardholder name can be anything you want.

Funds are managed the same way as virtual cards are; see the above section on adjusting funds for more information.

Cards can take up to 12 business days for delivery; if you require expedited shipping, please contact [e-mail] immediately before or after making the order.